PractiSmart Advantages
5 Great Reasons PractiSmart is Your Best Choice
for On-Demand Workers’ Comp Support!
You get on-demand, totally scalable 24/7 support and we work with your current system.
We provide you with exactly the right amount of Workers’ Comp support – when you need it. It’s incredibly easy… There are no long-term contracts or obligations. And we adapt our services to your system, so you don’t have to change the way you work. Start-up is fast and growing your practice becomes painless. You always have a personal contact that you can call on to take care of your needs. Our strategically located customer support staff allows us to leverage the time zone differences to deliver truly round-the-clock service to you, with overnight turn-around by the next business morning. Because we are a Scribe-Well company, we operate with HIPAA compliant security standards, so you can trust that your confidential records are in good hands.
You’ll have a highly trained and experienced Workers’ Comp staff with English as their primary language.
With 10 years of experience in handling Workers’ Comp claims, we are familiar with current systems and the law. All of our staff have gone through Workers’ Comp training and certification, and all have some form of advanced medical training. Our Worker’s Comp staff includes doctors, nurses, physical therapists, pharmacists and medical technologists. So the medical terms that our client physician and legal practices use are very familiar to the staff. Because of this high level of medical training, the learning curve, errors and turn-around are cut dramatically and your claims have a much higher rate of accuracy.
We have the highest customer retention and satisfaction rates in the industry: 100%.
We view our relationship with you as a true partnership… and we will go above and beyond the call of duty to meet and exceed your standards of quality and your deadlines. At PractiSmart, we never forget that we earn your trust every day with every record. All of us at PractiSmart are absolutely dedicated to your satisfaction with the service and quality that we provide to you. That’s why our clients are so happy and why they stay with us. We take pride in the fact that we have maintained satisfied relationships with every one of our customers since the founding of our company.
We provide the highest level of service 24 / 7 with personalized care.
At PractiSmart, a specific point person is assigned to lead the team that is handling your account. So you always have a specific person to call on, to take care of your needs. Our people are highly educated, knowledgeable and sensitive to the unique concerns of medical and legal practices. Your point person and team are able to immediately address your requests and fulfill your needs in a timely and appropriate way. With the combination of our telecom, web and Alirti™ technology, we can provide a higher level of service than any other Workers’ Comp company in the industry. You can interact with us in real time any way you want, any time you want, and anywhere you are – via secure phone, web and mobile text. That includes orders, confirmation, notifications, reviews and questions. We have customer service staff in the office and available to you around the clock, 365 days a year. You will always have immediate access to your records and imagery, as well as to your customer support team.
Our customized solutions give you the right options for your specific organization and needs.
PractiSmart’s customized Workers’ Comp solutions are flexible and scalable. We work with the entire gamut of record and report formats, as well as types of voice, image, video and audio files. You also get more options for submission, viewing and delivery of claim files and imagery. For medical and legal practices, as well as allied support service companies, our services are completely scalable. We handle end-to-end Workers’ Comp, including but not limited to encoding of client intake to case management system; filing of application for adjudication of claim; preparation of opening letters; preparation of sub in letters; preparation of mileage reimbursement letters; filing of Substitution of Attorneys and Dismissal of Attorney; filing of Declaration of Readiness to Proceed; filing of Lien, filing of petitions; filing of objections; requesting of Subpoena of Records; serving subpoena requests through fax or email; preparation of hearing notices; calendar appointments such as depositions and hearings; preparation of 5710 fee letters; preparation of 5710 fee petition; filing of change of address; preparation of Primary Treating Physician appointment letter; invoice extraction and filing; request for Panel QME; schedule QME/AME appointments; preparation of QME appointment letter; request for replacement of panel; request for additional panel; preparation of petition to join insurance carrier; mail extraction, labeling, and attaching to CMS; preparation of exhibits/medical addendum; preparation of case analysis; and preparation of medical report review with permanent disability ratings.
Call us at +1-929-677-2333 to get started!
