How We Work:
Refining your business process
Our approach ensures seamless integration with your practice, consistently high-quality output, and ongoing improvements to meet your firm’s unique needs.
Your Practice. Our Focus. Perfectly Aligned.
Contact us to get started today
At Practismart, our approach ensures seamless integration with your practice, consistently high-quality output, and ongoing improvements to meet your firm’s unique needs. Our business process cycle is broken into three key sections: Client Onboarding, Production and Quality Control, and Periodic Review of Performance Metrics (KPIs).
- Client Onboarding
- Production and Quality Control
- Periodic Review of Performance Metrics (KPIs)
Agreeing on the Scope of Work
We work closely with you to define the specific tasks and goals for outsourcing, ensuring clarity and alignment with your firm’s objectives.
Client Onboarding
Agreeing on the Scope of Work
We work closely with you to define the specific tasks and goals for outsourcing, ensuring clarity and alignment with your firm’s objectives.
Designing Standard Operating Procedures (SOPs)
Designing Standard Operating Procedures (SOPs)
Our team creates tailored SOPs based on your workflows to ensure that our services seamlessly integrate into your existing processes.
Setting Up Systems Access
We establish secure access to your document management and case management systems, such as MerusCase, Filevine, or Clio, ensuring smooth operations from day one.
Setting Up Systems Access
We establish secure access to your document management and case management systems, such as MerusCase, Filevine, or Clio, ensuring smooth operations from day one.
Assigning a Dedicated Manager
Each client is assigned a dedicated manager who serves as your main point of contact, ensuring consistent communication and oversight.
Assigning a Dedicated Manager
Each client is assigned a dedicated manager who serves as your main point of contact, ensuring consistent communication and oversight.
Staff Training
Our team is trained specifically on your SOPs, legal requirements, and preferred systems, ensuring that we operate as a seamless extension of your firm.
Staff Training
Our team is trained specifically on your SOPs, legal requirements, and preferred systems, ensuring that we operate as a seamless extension of your firm.
Tailored Solutions, Seamless Support.
Document Management and Remote Access Systems
We use secure, HIPAA-compliant systems to handle all document preparation, medical record reviews, and other back-office functions with precision and confidentiality. Our premises are protected with biometric access control locks, security cameras, mobile phone restrictions and computer terminal hardware protections.
Production and Quality Control
Document Management and Remote Access Systems
We use secure, HIPAA-compliant systems to handle all document preparation, medical record reviews, and other back-office functions with precision and confidentiality. Our premises are protected with biometric access control locks, security cameras, mobile phone restrictions and computer terminal hardware protections.
Ongoing Staff Training
To ensure consistent quality, our staff receives ongoing training based on updates to your workflows, new tools, and changes in California Workers’ Compensation law.
Ongoing Staff Training
To ensure consistent quality, our staff receives ongoing training based on updates to your workflows, new tools, and changes in California Workers’ Compensation law.
Quality Control Procedures
Our multi-layered quality control process includes regular audits, peer reviews, and cross-checks to ensure accuracy, compliance, and timeliness.
Quality Control Procedures
Our multi-layered quality control process includes regular audits, peer reviews, and cross-checks to ensure accuracy, compliance, and timeliness.
Solutions Designed Around Your Practice. Quality Designed to Meet Your Expectations
Adjusting Staffing Levels
We use secure, HIPAA-compliant systems to handle all document preparation, medical record reviews, and other back-office functions with precision and confidentiality. Our premises are protected with biometric access control locks, security cameras, mobile phone restrictions and computer terminal hardware protections.
Periodic Review of Performance Metrics (KPIs)
Adjusting Staffing Levels
We use secure, HIPAA-compliant systems to handle all document preparation, medical record reviews, and other back-office functions with precision and confidentiality. Our premises are protected with biometric access control locks, security cameras, mobile phone restrictions and computer terminal hardware protections.
Strategic Analysis of Outsourcing Functions
We analyze the impact of our services on your practice’s performance, identifying areas where additional support or process changes could bring further improvements.
Strategic Analysis of Outsourcing Functions
We analyze the impact of our services on your practice’s performance, identifying areas where additional support or process changes could bring further improvements.
Recommendations for Efficiency and Productivity
We use secure, HIPAA-compliant systems to handle all document preparation, medical record reviews, and other back-office functions with precision and confidentiality. Our premises are protected with biometric access control locks, security cameras, mobile phone restrictions and computer terminal hardware protections.
Recommendations for Efficiency and Productivity
We use secure, HIPAA-compliant systems to handle all document preparation, medical record reviews, and other back-office functions with precision and confidentiality. Our premises are protected with biometric access control locks, security cameras, mobile phone restrictions and computer terminal hardware protections.
"Practismart? They’re not just a vendor—they’re a true partner. They care about our success as much as we do."
"Practismart? They’re not just a vendor—they’re a true partner. They care about our success as much as we do."
Transform Your Back Office
Outsourcing your back-office operations is more than a solution—it’s the key to unlocking your firm’s potential. Save time, reduce costs, and scale effortlessly with Practismart. Whether you’re navigating a period of high demand or planning for sustained growth, our team is here to support you every step of the way.
Contact us today to learn how we can help your law firm thrive in California’s competitive workers’ compensation landscape.
